Discover the Future

Please read our refund policy carefully before making any transactions within the app. By using our services, you agree to this policy.

1. General Refund Policy

Refunds are generally not applicable as users earn points by completing tasks. However, refunds may be considered under exceptional circumstances at our sole discretion.

2. Eligibility for Refunds

Refunds may be issued in the following cases, subject to verification and approval:

• Unauthorized transactions caused by a security breach (pending investigation).
• Technical errors that result in incorrect deductions or failed withdrawals.
• Other rare and justifiable cases as determined by our support team.

3. Non-Refundable Items

Refunds will not be provided for:

• Points earned through gameplay, invitations, scratch cards, or any in-app activities.
• Withdrawals that have already been processed to your payment method.
• Claims for points after the withdrawal process is completed.
• Duplicate withdrawal requests; only the first valid request will be processed.

4. Requesting a Refund

If you believe you are eligible for a refund, follow these steps:

• Contact our support team within 7 days of the issue.
• Provide the relevant transaction details, including payment proof, user ID, and screenshots if applicable.
• Our team will investigate the matter and respond within a reasonable timeframe.

5. Refund Processing Time

Approved refunds will be credited back to your original payment method within 3-5 business days. Processing times may vary depending on your bank or payment provider.

6. Disputes and Chargebacks

• We encourage users to contact our support team before initiating any chargeback with their payment provider.
• Filing a chargeback without contacting support may lead to the suspension or permanent ban of your account.
• We reserve the right to dispute any chargebacks we believe to be fraudulent or unjustified.

7. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website or within the app. Continued use of the app constitutes your acceptance of any revised policy.

Contact Us

For further questions or concerns, please contact our support team at info.alphapres@gmail.com.

Last Updated : 24.03.2025

This Privacy Policy applies to all apps (Android & iOS) under the publisher name Alpha Press (Pvt) Ltd. We have created this Privacy Policy to explain our privacy practices, so you can understand what information about you is collected, used, and disclosed. Alpha Press (Pvt) Ltd (referred to as "we," "our," or "us") collects information from you to provide services and enhance your user experience. By using our apps, you consent to the practices outlined in this Privacy Policy.

Information We Collect

1. Personal Information

We may collect personal information to offer you a personalized, efficient experience. This includes:

• Social network information (e.g., from Facebook).
• Device gallery pictures (if relevant to app functionality).
• Information you provide, such as your email address, name, or feedback you send via our app or services.

2. Non-Personal Information

We also collect non-personal information such as:

• Details about installed apps, app usage, and device information.
• Anonymous user feedback and statistics.

How We Use Collected Information

We may use the information we collect for the following purposes:

• To personalize the user experience.
• To improve our services by using non-personal information to maintain, improve, and develop our app features.
• To communicate with you regarding app updates, support, or other service-related notifications.
• To send promotional content, including recommending relevant apps based on your preferences (non-personal information).

How Your Information May Be Disclosed

1. Personal Information

We do not store or disclose any personal information unless explicitly stated otherwise. Therefore, personal data such as your name, email, or social network details are not shared with third parties.

2. Non-Personal Information

We may share non-personal information for promotional purposes with trusted partners who comply with our privacy standards and legal requirements.

Third-Party Sites and Services

Our apps may access third-party services (e.g., Facebook) via interfaces and APIs. When you interact with these services, the privacy practices of those third-party sites apply. We may provide links to third-party websites, but we are not responsible for the privacy practices or content of those websites.

Users Sharing Information

We cannot control how other users or third parties may use or share the information you choose to share publicly (e.g., in forums). We are not responsible for the misuse or unauthorized access to information shared with other users.

Security

We prioritize protecting your information. While we do not collect personal information, we employ administrative, physical, and electronic measures to safeguard non-personal information. However, please note that no system is entirely secure, and unauthorized access may still occur despite our efforts.

Sensitive Information

Please do not send us or disclose sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, health details, or criminal background) through our apps, services, or websites.

Data Retention and Deletion

We retain non-personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request data deletion or inquire about data retention practices by contacting us.

Contact Us / Reporting Violations

If you have any questions, concerns, or wish to report violations of this Privacy Policy, please contact us at info.alphapres@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. If you disagree with any changes, please discontinue use of our apps. Continued use of our apps after changes are posted constitutes your acceptance of the updated policy.

Welcome to Alpha Press! By accessing or using our apps, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our apps.

1. Acceptance of Terms

By registering and using any of our apps, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the app constitutes your acceptance of any revised terms.

2. Eligibility

• Some apps may have age restrictions, while others, such as kids' apps, may not. Please review the specific terms and conditions of each app before registering.
• You must provide accurate and truthful information when registering. Providing false information may lead to account suspension or termination.
• You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized use of your account must be reported to us immediately.

3. Prohibited Activities

When using our apps, you agree not to:

• Use automated tools, bots, or any other means to manipulate or exploit our apps.
• Engage in fraudulent activities, including but not limited to fake account creation, data manipulation, or using cracked or modified versions of our apps.
• Attempt to gain unauthorized access to our systems or disrupt app functionality.
• Violate any applicable laws or regulations.
• Upload, post, or share any content that is offensive, harmful, illegal, or violates the rights of others.
• Harass, intimidate, or threaten other users.

Violations of these rules may result in the permanent suspension or banning of your account, with no option for recovery.

4. Account Suspension & Termination

We reserve the right to suspend, restrict, or permanently ban user accounts at our sole discretion if we detect any violations of our Terms and Conditions. Alpha Press has the right to modify these terms at any time without prior notice.

5. User Responsibilities

• You are solely responsible for all activities conducted through your account.
• You must ensure that your use of the app complies with all applicable laws and regulations.
• Any content you upload or share within the app must not infringe on the intellectual property rights or privacy of others.

6. Intellectual Property

• All app content, including but not limited to text, images, graphics, logos, and software, is the property of Alpha Press or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• You may not copy, distribute, modify, or create derivative works from any app content without our explicit permission.

7. Privacy Policy

By using our apps, you also agree to our Privacy Policy, which explains how we collect, use, and protect your personal data. Please read it carefully to understand our data handling practices.

8. Limitation of Liability

• Alpha Press shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the app.
• We do not guarantee that the app will be error-free, secure, or uninterrupted.

9. Changes to Terms

Alpha Press may update these Terms and Conditions at any time. We encourage users to review these terms periodically. Continued use of the app after changes are posted constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info.alphapres@gmail.com.